I have recently discovered that my employer has been deducting a study and training loans amount (STSL) from my fortnightly pay. The strange thing is that I am not undertaking any study at the moment and have not done so since 2011 (postgrad). I have traced the deduction back to a payslip in April 2022 when the deduction first appeared on a payslip. I have submitted a Withdrawal Declaration form with my employer (last Friday) with the 'do you have a HELP debt' value of No. So this should be fixed in the next pay period. I have checked with the ATO via ato.gov.au and my loan account balance for HELP is $0.00. I have not sent a Withdrawal Declaration form to payroll since 2015.
My question is how could this change occur without payroll receiving a Withdrawal Declaration form back in or around April 2022 when the deduction first appeared on the payslip ? I have had no other employers at that time. My thinking is that there may have been a data entry error along the way within payroll but just seeing if there are any other possibilities as to how this may have occurred or if anyone has had a similar scenario.
692 views
1 replies