This is very strange. I have just received a NOA 2023 before I submitted my tax return. I haven't applied for a automatic refund of franking credit scheme. So I am not sure what has happened here. I can't open up my tax return lodgement either as it says "lodgement up to date"
Hi @lanc1,
When it comes to the automatic refund of franking credits. If you meet the eligibility criteria. It is done automatically from information that is reported to us by share registries.
So, during tax time 2023, to make it easier to receive your refund. We will automatically refund franking credits to eligible individuals and issue them a notice of assessment.
There is a great page for refunding excess franking credits you may find helpful.
All replies
Hi @lanc1,
When it comes to the automatic refund of franking credits. If you meet the eligibility criteria. It is done automatically from information that is reported to us by share registries.
So, during tax time 2023, to make it easier to receive your refund. We will automatically refund franking credits to eligible individuals and issue them a notice of assessment.
There is a great page for refunding excess franking credits you may find helpful.
I tried to opt out of automatic franking credit via telephone but the system tells me I am not eligible to use this service. Is there a form I can fill to submit a manual "opt out"?
Featured articles
6 Feb 2026 · 4 min read time
21 Aug 2026 · 2 min read time
24 June 2026 · 2 min read time