Hi @Josimp,
Your payment made using the incorrect customer reference number (CRN) will still be credited to your ATO account once we receive and process it. The CRN is now called a payment reference number (PRN), and using an old one can cause delays in allocating the payment, but the funds won't be lost.
Give the payment a few business days to process and then call our lodge and pay line to find out about getting the payment refunded.
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