Loading
24 Apr 2026

Hello,

I am seeking some general guidance regarding Superannuation Guarantee Charge (SGC) assessments and the use of an authorised clearing house (Australia QuickSuper).

Our organisation processed superannuation contributions through Australia QuickSuper Clearing House for the SG periods that are now subject to a Notice of Assessment from the ATO for SG shortfall.

In reviewing this situation, I have a few questions that I hope the community or ATO representatives may be able to clarify:

  1. When super contributions are submitted through an ATO-authorised clearing house such as Australia QuickSuper, how does the ATO determine the official payment date for the purposes of SG compliance?
    • Is it based on the submission date to the clearing house, the date funds leave the employer’s bank account, or the date the super fund receives the contribution?
  1. Clearing houses commonly indicate that processing can take up to several business days (often around five) to distribute funds to individual super funds. However, QuickSuper has advised that they do not provide a formal legal document guaranteeing this processing timeframe.
    • In that situation, how should employers reasonably ensure compliance with SG deadlines when using an authorised clearing house?
  1. If an employer receives an SGC Notice of Assessment, what is the correct process to obtain the employee-level breakdown of the SG shortfall by quarter, so that the figures can be reconciled with payroll and clearing house records?

I am asking in a general sense to better understand how employers should manage SG obligations when contributions are processed through an authorised clearing house.

Any guidance from the community or ATO representatives would be greatly appreciated.

Thank you.

35 views
1 replies
35 views
1 replies

All replies

PayrollDeanne(Taxicorn)Taxicorn
24 Apr 2026

G'day @spinachcarrott 👋


As per the ATO guidance, the date the monies are received in the fund. The super funds are required to send a transaction report to the ATO (MATS Member Account Transaction Service) that identifies the receipt date into the member account. That's the date the ATO use to detect potential SG shortfalls 🤔


Paying well ahead of time will ensure this timeline, however, Payday Super changes are coming, where there are stipulated timeframes by which the clearing houses/super funds must handle funds are changing. This should address the issue you experienced.


Run reports from your payroll solution to identify the details you need. Payroll is your source of truth for super, and possibly procurement-to-pay systems if you pay contractors eligible for SG out of accounts payable.


Deanne

Loading
SG shortfall breakdown | ATO Community