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ImNotACitizen(I'm new)I'm new
28 Apr 2026

This post is more of a complaint than a question. As a non-citizen living in Australia for more than a decade, there's no way for me to reach strong strength on myID, while lots of government services require it. Only possible way is to get a WA driver licence which is ironic that you won't accept states that already have digital licence but WA. WHY???

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1 replies
36 views
1 replies

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rainaroy26(Initiate)Initiate
28 Apr 2026

I completely understand your frustration — and honestly, you’re not the only one facing this issue.

Many long-term residents and non-citizens in Australia seem to hit the same barrier with myID verification levels. It feels inconsistent that people who have lived, worked, and paid taxes here for years still struggle to reach Strong identity strength simply because of document limitations.

The WA driver licence requirement is especially confusing. With several other states already offering secure digital licences, it does seem outdated that only one state pathway is recognised for certain verification steps. From a user perspective, it creates an unnecessary divide between residents depending on where they live.

Ideally, the system should recognise equivalent state-issued digital IDs or provide alternative verification options for long-term residents who may not meet citizenship-based criteria but still legitimately need access to government services.

Hopefully, feedback like yours helps highlight the real-world impact of these restrictions. It would be great to see more flexible identity verification methods introduced so access isn’t tied to one specific state document.

You’re definitely raising a valid concern here.





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Impossible to reach myID strong strength | ATO Community