I am experiencing the "minimum access requirements" error when trying to access ATO online services through myGov.
The exact error message reads:
"Your sign in method doesn't meet minimum access requirements. You've used a sign in method with a lower identity strength than you've used previously. To continue, log out and sign in to myGov again using the method with your highest identity strength.”
My Situation:
- I have a myGov account and a myID app, which have both been successfully linked to the ATO in the past.
- My myID app has always been at Strong strength.
- I have reinstalled the My Gov App twice and added ID verification to get to Strong but still receive the error message.