Loading

My tax return has been paid to a bank account that I don’t own due to a typo on the ato website.


I called the ATO and they told me to speak to my bank, I called my bank and they told me to speak to the ATO.


Has this happened to anybody before and did they get it resolved?

30 views
1 replies
30 views
1 replies

All replies

Hi @sgrace,


You’ve let us know that you’ve contacted the bank, what you need to do now is speak to us again.


Before you speak to us, log into your ATO Online Services and double check the bank details you’ve entered when you lodged your tax return are correct.


If your refund was paid to an incorrect bank account, or to an unrelated third-party bank account, we can attempt to recover the refund on your behalf. Please note that recovering payments can take some time.


When you call us, please have your personal details ready so we can verify your identity and access your accounts.

Loading
Tax return paid to wrong account, what do I do? | ATO Community