Loading
This thread is archived and the information may not be up-to-date. You can't reply to this thread.
ZI-ling(Initiate)Initiate
15 Sept 2023

HI

i provided my financial institution detail, but i update wrong account number of my super account then it shows delete pending, i can not update anymore, how can i fix it. In addition,how can i get my super on ATO-held super

271 views
9 replies
271 views
9 replies

Most helpful response

Most helpful reply

CatherineATO(Community Support)Community Support
31 Oct 2023

Hey @Zl-ling,


To apply for the Departing Australia Super payment, you need to have left Australia. You won't be able to while your Visa is current and you are onshore.

All replies

EdenATO(Community Support)Community Support
19 Sept 2023

Hello there @ZI-ling,


You haven't said who you've updated the bank account details with. If you can't update them yourself, you will need to make contact to have it fixed.


I can see you asked us about departing superannuation claims quite some time ago. If the super has been transferred to us, you need to apply for a DASP again. This time you'll need to use the application for payment of ATO-held superannuation. This is because the superfund doesn't have the money anymore. You will be able to tell us in your application what bank details you want the money paid to as well.

Loading
withdraw ATO-held super | ATO Community