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Doye(Newbie)Newbie
9 Oct 2023

I have balance of X amount of CR. When I click 'Pay' it asks for my debit/credit card or BPay details. I put in my card details and followed the prompts it. and Ato tooks my money from my card, I thougt that money i have to pay. can i get refund????? what should I do...

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2 replies
341 views
2 replies

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RileyATO(Community Moderator)Community Moderator
9 Oct 2023

Don't worry @Doye! We can get that reversed.


If your account is showing a credit (CR) you can submit a refund request online.


Once you're logged into your ATO Online account select Tax > Accounts > Refund request.

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Most helpful reply

RileyATO(Community Moderator)Community Moderator
9 Oct 2023

Don't worry @Doye! We can get that reversed.


If your account is showing a credit (CR) you can submit a refund request online.


Once you're logged into your ATO Online account select Tax > Accounts > Refund request.

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