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lwang(Newbie)Newbie
25 Oct 2023

Dear Community Support,

I’ve moved overseas for the past few years and haven’t been checking the ATO website and now I have an issue linking it to myGov due to inability to provide the right identification details (bank account, assessment notice, etc). I’ve successfully solved the issue of logging in to myGov with myGovID as my previous phone number is no longer operation.


I’ve called the overseas ATO support line, however, there is nothing they can do, or provide me with a linking code claiming it is because I am not in Australia. Is there another way to access or link ATO without spending hundreds of Euros on hold and having no solution?


Thank you.

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2 replies
266 views
2 replies

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Most helpful reply

AriATO(Community Support)Community Support
27 Oct 2023

Hi @lwang


If you don't have the right ID to get a linking code with us, you do need 2 pieces of information listed here. Are you needing to lodge a past tax return?

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Most helpful reply

AriATO(Community Support)Community Support
27 Oct 2023

Hi @lwang


If you don't have the right ID to get a linking code with us, you do need 2 pieces of information listed here. Are you needing to lodge a past tax return?

lwang(Newbie)Newbie
27 Oct 2023

Dear Ari,

thanks for the quick feedback. Yes I was having trouble with those two questions. I tried my bank account (the only one I ever had) but it doesn’t seem like I linked it to ATO before, and I had a Super account maybe 10 years ago with the university but I can’t seem to retrieve it anymore.


I am not sure if I need to lodge a past tax return since I have been working overseas since I graduated, but I’ve been told that I need to inform ATO that I am working overseas now if I have HECS. I do not remember if I’ve applied for it and I wanted to check the status and pay back if I do owe money.


Thank you.

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