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chandlerhe(Newbie)Registered Tax Professional
16 Nov 2023

Hi, I am trying to log into agent portal for whole day, but I couldn't go through by my computer. always show following message:

This site can’t be reached

  • Check if there is a typo in auth.ato.gov.au.If spelling is correct, try running windows network Diagnostics.

DNS_PROBE_FINISHED_NXDOMAIN

I change another browser, same issue, but I can log into my agent portal by my phone. How can I resolve this issue in my computer? I cannot work through my phone.

779 views
2 replies
779 views
2 replies

Most helpful response

Most helpful reply

AriATO(Community Support)Community Support
17 Nov 2023

Hi @chandlerhe


We’re aware that some users may be having intermittent issues when accessing our online services.

Have you been able to login today?


All replies

Most helpful reply

AriATO(Community Support)Community Support
17 Nov 2023

Hi @chandlerhe


We’re aware that some users may be having intermittent issues when accessing our online services.

Have you been able to login today?


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Cannot access agent portal | ATO Community