I have accidentally paid the ATO $5,000, how do I get it back? Seems impossible to contact them by phone or online. Have I really got to write a letter in this day and age?
Thanks
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Hi DCW,
If you paid the money to your individual account with the ATO, your best bet would be to login to myGov and request a refund from the ATO. If you only made the payment today, it may take a couple of days to show up as a credit on your ATO account though, so you may need to wait until a few days.
Another option would be to contact your Tax Agent (if you have one) as they can request a refund on your behalf.
Alternatively, if the amount was paid to a non-individual account the with ATO, you'll need to login via "online services for businesses" and request a refund through there.
Otherwise you can keep trying to call them over the next few days. Sending a letter would not be worth it in my opinion.
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Hi DCW,
If you paid the money to your individual account with the ATO, your best bet would be to login to myGov and request a refund from the ATO. If you only made the payment today, it may take a couple of days to show up as a credit on your ATO account though, so you may need to wait until a few days.
Another option would be to contact your Tax Agent (if you have one) as they can request a refund on your behalf.
Alternatively, if the amount was paid to a non-individual account the with ATO, you'll need to login via "online services for businesses" and request a refund through there.
Otherwise you can keep trying to call them over the next few days. Sending a letter would not be worth it in my opinion.
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