Loading
This thread is archived and the information may not be up-to-date. You can't reply to this thread.
merindakm(Newbie)Registered Tax Professional
13 Mar 2024

As Tax Agents we have a new regulation that any new client to the firm must complete an ID verification before they are added to our ATO portal, we use a program called Seamlss for this. I am wondering what we do with underage clients? not just under 18 but under 15's that have no photo ID?

735 views
1 replies
735 views
1 replies

Most helpful response

Most helpful reply

EdenATO(Community Support)Community Support
18 Mar 2024

Hello there @merindakm,


You can visually verify non-photo ID. Your client needs to show you a primary non-photo ID and a secondary ID.


If a parent has come to you on their child's behalf, you need to verify both theirs and their kid's identity.


More info can be found on the TPB website.

All replies

Most helpful reply

EdenATO(Community Support)Community Support
18 Mar 2024

Hello there @merindakm,


You can visually verify non-photo ID. Your client needs to show you a primary non-photo ID and a secondary ID.


If a parent has come to you on their child's behalf, you need to verify both theirs and their kid's identity.


More info can be found on the TPB website.

Loading
How do you perform Tax Agent ID Verifications for under age new client? | ATO Community