I have already tried using another device and clearing my browser cashe but the error code along side "service unavailable" still pops up every time. the exact message is "An unexpected error has occurred. Try again later. (RFM01)"
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Hey @noah.fooooooooo,
It seems you've done all the things we would ask you to do already.
Generally, the error code you're receiving relates to an issue with myGov itself, but as there has been no know outages, we may need to look further into it.
Have you changed your mobile phone number since you last logged in? If so, you'll need to create a new myGov account, and re-link the ATO.
If this isn't the case and you're still having an issue logging in, a call through to our myGov helpdesk may be needed so we can try and solve the issue for you.
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