What does myGov error RFM10A mean?

Question

 · Accepted Answer

KaraATO · Answer

The RFM10A error code is related to a user entering their details incorrectly or an issue with the account itself. We have some information about how to access ATO online services (https://www.ato.gov.au/online-services/online-services-for-individuals-and-sole-traders/ato-online-services-and-mygov/when-you-can-t-sign-in-to-your-mygov-account#ato-Signinissues:~:text=your%20myGov%20account-,When%20you%20can%27t%20sign%20in%20to%20your%20myGov%20account,-How%20to%20access) if you can't sign into your myGov account. Outside of this, we don't handle the myGov platform itself and can only help with ATO related log in issues. I can appreciate that the call times for any government agencies may be quite busy right now, and from past experience if you're able to contact myGov (https://my.gov.au/en/about/help/contact#:~:text=How%20to%20contact%20the%20myGov%20helpdesk) on either end of their available times, I'd strongly recommend that.

Explore tax & super topicsExplore tax & super topics

About usAbout us