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16 May 2024

I started the DASP application in Australia but couldn't finish it as my visa was still valid. Now, attempting to submit the form from outside Australia, I'm consistently met with a fatal error message. I've tried from different computers and mobile devices, but the error persists for a week. Could you please provide assistance? Alternatively, is it feasible to receive a paper form via mail?


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JayneATO(Community Support)Community Support
20 May 2024

Hey @rangelcatarina,


If you're having issues lodging the online form, we do have a paper form that you can print out and send into us.


You can locate this form on our website under the heading about departing Australia superannuation payment (DASP).

20 May 2024

I could not find the paper form in this link? Could you please email it to me? My email is: [removed by moderator]

20 May 2024

Hello,

I came across this information on the website: "For super held by a super fund, use Application for a departing Australia superannuation payment form (NAT 7204) – send this form directly to the super fund."

I'm unsure whether I need to send this form to my super fund or to the ATO. Could you please clarify? Thank you.


21 May 2024

Hello,

I came across this information on the website: "For super held by a super fund, use Application for a departing Australia superannuation payment form (NAT 7204) – send this form directly to the super fund."

I'm unsure whether I need to send this form to my super fund or to the ATO. Could you please clarify? Thank you.

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What to do when the online DASP application form is encountering a fatal system error? | ATO Community