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11 July 2024

When I try to access to my service online ATO this is the message I see:

Linking to ATO online services

Permission required

You don't have permission to access the specified service.

Error code: access_denied

164 views
1 replies
164 views
1 replies

Most helpful response

Most helpful reply

TamaraATO(Community Support)Community Support
11 July 2024

Hello @viviana.chiquil


Aha!


That error comes up when extra security treatments have been put onto your account.


This can happen for a number of reasons.


To regain access, you will have to contact our Client Identity Support Centre. 'Call CISC'

All replies

Most helpful reply

TamaraATO(Community Support)Community Support
11 July 2024

Hello @viviana.chiquil


Aha!


That error comes up when extra security treatments have been put onto your account.


This can happen for a number of reasons.


To regain access, you will have to contact our Client Identity Support Centre. 'Call CISC'

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