When I try to access to my service online ATO this is the message I see:
Linking to ATO online services
Permission required
You don't have permission to access the specified service.
Error code: access_denied
When I try to access to my service online ATO this is the message I see:
Linking to ATO online services
Permission required
You don't have permission to access the specified service.
Error code: access_denied
Hello @viviana.chiquil
Aha!
That error comes up when extra security treatments have been put onto your account.
This can happen for a number of reasons.
To regain access, you will have to contact our Client Identity Support Centre. 'Call CISC'
Hello @viviana.chiquil
Aha!
That error comes up when extra security treatments have been put onto your account.
This can happen for a number of reasons.
To regain access, you will have to contact our Client Identity Support Centre. 'Call CISC'
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