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Pies2121(Newbie)Newbie
15 July 2024

No updates. No changes. No information. Nothing.


I even got blocked by the ATO on here for asking an officer to stop giving out false information about this issue. Called a few times. No Answers !!!

lodged 1/7/24

processed 7/7/24

effective 12/7/24


im still balancing…..


my income was tax ready last week.

Many others in same boat before they block me again ?

459 views
11 replies
459 views
11 replies

Most helpful response

Most helpful reply

KylieATO(Community Support)Community Support
15 July 2024

Hi @Simon0606,


Timing can differ depending on the checks that need to be done. Its great that yours is going through the steps. Processing happens smoothly when your info is 'tax ready'.

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Simon0606(Enthusiast)Enthusiast
15 July 2024

I lodged 1/7 - effective 14/7. It was in balancing account over a week until last friday where it changed to "Processing" wiith the new effective date of 17/7. However when I look in tax accounts section its got balance $0.00. In summary its got that i am $3000 DR then $3000 CR.


My partner is still 12/7 and balancing account even tho she did hers the same day... but in her tax account its showing a refund of $1500 in balance...


its all so confusing!!!



Pies2121(Newbie)Newbie
15 July 2024

If your balance is 0 in the accounts part, you’ll get your funds on the 17th. Your partner is same as me and many others.

Most helpful reply

KylieATO(Community Support)Community Support
15 July 2024

Hi @Simon0606,


Timing can differ depending on the checks that need to be done. Its great that yours is going through the steps. Processing happens smoothly when your info is 'tax ready'.

Newnanny4u(Newbie)Newbie
15 July 2024

I’m exactly the same!!! I rang ATO yesterday on hold for 2 hrs, to get nowhere!!!! 🤬 How frustrating this is.

at least a email or text to tell us what is going on could be helpful. Instead of a stupid ass automatic same reply answer you get on here!!! That is no help at all………..

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Many others with effective date of 12th July stoll waiting with balancing in CR? | ATO Community