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Most helpful response

Most helpful reply

ZiadATO(Community Support)Community Support
22 July 2024

Hi Markymark11


Generally, yes. If your experiencing financial hardship, then we may decide not to offset your refund to pay an outstanding amount.

I have included a link that talks about how we offset refunds to pay debts.

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jason34(Initiate)Initiate
19 July 2024

This information is really helpful for who really needs this. I hope you will many more write post like this. [removed by moderator]

Most helpful reply

ZiadATO(Community Support)Community Support
22 July 2024

Hi Markymark11


Generally, yes. If your experiencing financial hardship, then we may decide not to offset your refund to pay an outstanding amount.

I have included a link that talks about how we offset refunds to pay debts.

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