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WadeE(Enthusiast)Enthusiast
30 July 2024

Hi, everyone I am new to this site. I need your help.

My employer had told me that they don't provide the employees with income statement anymore as everything is done by the ATO. I was told that they sent a copy of my pay slips every fortnight to the ATO. I have been trying contacting the ATO but to no avail. What should I do now? Thanking you in advanced.

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770 views
8 replies

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Most helpful reply

Taxduck(Taxicorn)Taxicorn
30 July 2024

There is an expectation that every taxpayer has a myGov account and is able to link to the Australian Taxation Office. If you don't or can't and your employer doesn't provide a payment summary (and they are now not required to do that if they report and finalise through single touch payroll) then one option is to visit a tax agent to prepare your tax return.

Other way is to contact ATO. See link on income statements

Access your income statement | Australian Taxation Office (ato.gov.au)

There is also the ATO app (which I know nothing about)

ATO app | Australian Taxation Office


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Most helpful reply

Taxduck(Taxicorn)Taxicorn
30 July 2024

There is an expectation that every taxpayer has a myGov account and is able to link to the Australian Taxation Office. If you don't or can't and your employer doesn't provide a payment summary (and they are now not required to do that if they report and finalise through single touch payroll) then one option is to visit a tax agent to prepare your tax return.

Other way is to contact ATO. See link on income statements

Access your income statement | Australian Taxation Office (ato.gov.au)

There is also the ATO app (which I know nothing about)

ATO app | Australian Taxation Office


WadeE(Enthusiast)Enthusiast
31 July 2024

Thank you for replying to my question. I do have a link to ATO site through Mygov account. I also received notifications through Mygov that my income statement is available and it was finalised by my employer. However, only two of my employers has done it. I contacted my other employer and told them that I haven't receive my income statement as yet. I also ask the person who is looking after the payroll in that department, If they're using a "Single touch payroll" and she responded that "She's not sure" and that shell get back to me. I have not heard from her, It's more than a week since the last time I have communication with her. What should I do now? please help.

Thanking you once again.

WadeE(Enthusiast)Enthusiast
1 Aug 2024

@Taxduck

Thanks again. My Support coordinator manager replied that "It's a bulk upload down every fortnight for all employees" and that there software is linked to ATO. Also said that the manager in the finance department stated that they sent it through "single touch".


My question now, is it right for them to uploads all employees pay slips in bulk?

I really do appreciate your replying to my messages.

Thanks

WadeE(Enthusiast)Enthusiast
3 Aug 2024

@Taxduck

Thank you so much. Upon checking my personal details through mygov and all account linking are all correct. Actually this is my 3rd year in a row working for this company that always have issues with my income statements.

Again I really appreciate your help.

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income statement | ATO Community