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15 Sept 2024

Hi i submitted my tax return and gst.

I was supposed to get gst refund. I lodged on 15 Aug 2024 and today its almost one month but I have not received the gst refund.

The status still says "Processing".

can somebdy please help me?

I am stressed out.

Thanks

2,580 views
2 replies
2,580 views
2 replies

Most helpful response

Most helpful reply

StevenATO(Community Support)Community Support
16 Sept 2024

Hi @Poojakhatri


For electronic lodgements there is a 12-business day service standard. This one seems to be taking longer than that though. I'll recommend contacting our business enquiries team. We can do some checks on your account and see what's holding things up.

Processing means that we're working on it. I can't say what it might be without being able to check your account details.

All replies

Most helpful reply

StevenATO(Community Support)Community Support
16 Sept 2024

Hi @Poojakhatri


For electronic lodgements there is a 12-business day service standard. This one seems to be taking longer than that though. I'll recommend contacting our business enquiries team. We can do some checks on your account and see what's holding things up.

Processing means that we're working on it. I can't say what it might be without being able to check your account details.

16 Sept 2024

Thankyou so much for your reply.

It has already been almost one month thats why I am worried.

When i try to go through the link provided by you it takes me to same standard procedure.

when I call ATO, it takes forever to connect with them.

Is there any way to work out the things ?

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How long does it take to get back the refund of GST ? | ATO Community