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Doniac(Newbie)Newbie
25 Sept 2024

I keep on getting an email from the ATO that "We need extra time to process your tax return" and I have been getting these for a few months. Is there a stated time limit that the ATO HAS to process the return as every time I call and i get that they are looking at it and its in the list.


This seems like a very long time to process it.


Thanks

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209 views
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Most helpful reply

ZiadATO(Community Support)Community Support
26 Sept 2024

Hi @Doniac


There could be a number of reasons why your return hasn't processed yet.

Have you checked for any letters in your ATO online account about your return?


Without being able to look into your account it's hard to say what the hold-up is.

I would reach out to us again to see if there's anything holding up your return from being processed.


All replies

Most helpful reply

ZiadATO(Community Support)Community Support
26 Sept 2024

Hi @Doniac


There could be a number of reasons why your return hasn't processed yet.

Have you checked for any letters in your ATO online account about your return?


Without being able to look into your account it's hard to say what the hold-up is.

I would reach out to us again to see if there's anything holding up your return from being processed.


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