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Jtalo1(Newbie)Newbie
28 Sept 2024

I had two super accounts and transferred my old one into the one I’m currently using. I just checked the amount and only the current is being displayed. It’s been roughly 9 months now. 2022 - 2023 said ‘x’ amount. Currently I’m at 1/5th of that amount. Have I lost it? Or what can I do to find out what’s going on with my super amount?

2,018 views
1 replies
2,018 views
1 replies

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Most helpful reply

RileyATO(Community Moderator)Community Moderator
30 Sept 2024

Hi @Jtalo1,


Super funds only have to report their member account balances to us once a year, no later than 31 October. Because of this, it's not unusual for the amount on your ATO online account to be different to what your actual super balance is. For an accurate balance report it's best to go through your super fund member portal directly.

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Most helpful reply

RileyATO(Community Moderator)Community Moderator
30 Sept 2024

Hi @Jtalo1,


Super funds only have to report their member account balances to us once a year, no later than 31 October. Because of this, it's not unusual for the amount on your ATO online account to be different to what your actual super balance is. For an accurate balance report it's best to go through your super fund member portal directly.

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Why isn't my total super amount showing? | ATO Community