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KayAtkinson(Initiate)Initiate
25 Oct 2024

Ex-employee left the business some time ago and while although only employed for a couple of weeks, there's super payable. However ex-employee was on a work visa & provided NO personal details like their address, Date of Birth or Tax File Number in order to contact a Stapled Super Fund Search online or even enough details to set up a Default Super Fund account. How is an employer meant to pay their super guarantee obligation when there's not enough information & the ex-employee is no longer contactable???

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977 views
3 replies

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RachATO(Community Support)Community Support
26 Oct 2024

 

Hi @KayAtkison,

 

These situations aren't great, but they do happen.

 

When you don't have enough info about the employee to open a super account with your default provider, lodge a superannuation guarantee charge statement instead and pay the super to us. Include as much info as you can about them, even though you weren't given a TFN we'll hold the amount and hopefully re-unite it with the employee at some stage.

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Most helpful reply

RachATO(Community Support)Community Support
26 Oct 2024

 

Hi @KayAtkison,

 

These situations aren't great, but they do happen.

 

When you don't have enough info about the employee to open a super account with your default provider, lodge a superannuation guarantee charge statement instead and pay the super to us. Include as much info as you can about them, even though you weren't given a TFN we'll hold the amount and hopefully re-unite it with the employee at some stage.

KayAtkinson(Initiate)Initiate
29 Oct 2024

Thank you for the suggestion, just to double check though . . . can I still lodge a SGC statement online with the ATO if the only info we have is just the employee's name? The reason I ask is because when our client was audited by the ATO for non-payment of super last year and we completed the usual SGC statements with all employees listed, the ATO wouldn't accept the lodgement because 1x employee wasn't complete and the ATO without wouldn't accept it with at least the employee's Date of Birth or TFN?

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How to pay super to an employee if Stapled Super Fund Search Unsuccessful? | ATO Community