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Jawg_ii(Newbie)Newbie
19 Nov 2024

I have process my tax return and they told me that it's restricted. So I decided to call the ATO to remove the restrictions on my account for a few days now but I cannot seem to get through. Who can I consult to remove the restrictions?

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308 views
1 replies

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PollyATO(Community Support)Community Support
20 Nov 2024

Hey @jawg_ii,


It sounds like you've had your account unlocked. When it's unlocked, you only have 2 days to use this then it remains locked again.


If you want this to be permanently unlocked, you'd need to speak with our Client Identity Support Centre.


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How do i remove restriction from my tax? | ATO Community