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Nickw59(Newbie)Newbie
10 Dec 2024

I submitted my DASP application on the 24th of July 202

Despite telephone calls and numerous emails, I’m none the wiser as to when I may be able to access my fund. I have received nothing from the tax office, even when i manage to speak to a real person all I'm told is they will get to it in time !

Apparently if you get the automatic email response (as I did) when you submit your application it is an indication that the form has been submitted correctly.


my Super provider has confirmed that my money has been with the ATO since march 2021.


Can anyone help please 🙏


Nick



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BrookeATO(Community Support)Community Support
12 Dec 2024

Hi @Nickw59


It's great that you've received the confirmation email, it means your form is sitting with us waiting to be processed. But since we don't have access to your account info on this platform, you'll have to reach out to our super team for an update on your application.


We have some info on our DASP article that you should check out, as it may answer a few of your questions.

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BrookeATO(Community Support)Community Support
12 Dec 2024

Hi @Nickw59


It's great that you've received the confirmation email, it means your form is sitting with us waiting to be processed. But since we don't have access to your account info on this platform, you'll have to reach out to our super team for an update on your application.


We have some info on our DASP article that you should check out, as it may answer a few of your questions.

Aswadshaki(Initiate)Initiate
18 Jan 2025

Man I submitted my application same time as you and still haven’t received anything this is absolutely rediculous.Horrible service from ato despite saying only 28 days to process

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