Dear ATO
Thank you for giving me the opportunity to ask questions while I am abroad and move forward with my withdrawal process.
I lived in Australia, but in December 2024 I returned to my country. I am currently completing the form on the ATO website to withdraw my funds. I worked in a single company and my funds remained in ART Australian Retirement Trust,
That said, I would like to know where I find and how I complete the fields to move forward with my process
1) retirement fund number (SFN) ART informs me that the ATO must respond to this item.
2) what is my client ID?
3) Retirement Product Identification Number (SPIN): in this
If it doesn't let me enter all the numbers that would be 14 (the complete SPIN number is 60905xxxxxxxxx) but it only lets me register 9 digits, what do I do in this case?
I left Australia on December 4 and no one has been able to give me a response to move forward with this process and recover my funds.
Thank you very much for your prompt response.
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