Hi, I need to apply for a Director ID but can't login to Myid. I'm being prompted to update the app -error code CER000001. I've followed the troubleshooting suggestions in the other thread, have tried disconnecting wifi and reinstalling the app, updating the automatic time etc but still not working.
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Hi @Joelhamilton,
If you get this error code, you need to set up your myID again. There are instructions in the link for you. Make sure to use the same email address. You'll need to re-verify your documents.
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