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Scarface(Newbie)Newbie
31 Mar 2025

Hi,


I would like to get information on what the collective information below means.


Lodged Individual Tax Return for 2022-2023 on 21/11/24 (late).

Status is currently 'In Progress'

Outcome is currently 'Balancing account'

Process date is 24/03/25

Effective date is 21/11/23

Balance is $687.10 Credit


I also lodged another Tax Return two days earlier on 19/11/24 for the year 2023-2024 (late).

The status for that is 'Issued' and Outcome 'Nil'.

The Process date is 19/11/24

Effective date is 21/11/24

Balance is $687.10


I accidentally paid my 2020-2021 debt twice so have been $687.10 in Credit ever since.


I am trying to get a refund for this.


I also have the warning "The account has pending transactions that may affect the final balance.".


I am wondering if I will be receiving my refund soon as I am in need of it for my business start-up but have been waiting over 4 months now for the refund.


Why wasn't my over payment refunded to me much earlier, even back in 2021 when I paid it?


Thank you for any information you are able to share.


Best wishes.



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1 replies
418 views
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RachelATO(Community Moderator)Community Moderator
10 Apr 2025

Hi @Scarface,


Sounds like your 2023 is in progress because we're waiting on information.


The tax return status of 'balancing account' means we're waiting on third party info (from other Australian government agencies) to finalise your return.


You'd have to speak with us about the credit on your account. We can't look at your details here to understand what's happening. Might be worth confirming in your online services that we have the correct bank details for you.


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Meaning of Status: In Progress, Outcome: Balancing Account, Process Date, Effective Date & Credit? | ATO Community