Is identity.gov.au down? I am getting a service unavailable message

 Author: KaraATO(Community Support)Community Support

30 June 2025

Hey @ThomasAnderson,

Are you still getting that error? It's likely because there's a network or browser issue, or the identity system may be temporarily down.

I'd try:

• Ensuring you have the latest MyGov app version.
• Clearing your cookies, or
• use a different browser.

You can also go directly to myGov or identity.gov.au.

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