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Kevin24(Initiate)Initiate
21 July 2025

We have recently had returned contributions paid in June 2025 to an employee's super fund because the member had changed funds without telling us. The former fund has returned the contributions, but I am now trying to work out how to process the payment to the new fund both from a practical accounting (Xero) point of view and a Single Touch Payroll point of view. How can I process the payment of refunded contributions to a new fund without upsetting the employee's STP profile? Or should these payments be made through an SGC Statement and pay the amounts to the ATO along with penalties? The latter solution would seem harsh, given the employer has complied with all regulations.

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Processing returned Super Conts from an employees former fund manager | ATO Community