I recently moved back to England from Australia and lodged my tax rebate however since then I haven’t been able to get onto the ATO app. It asked my to verify my identity by calling a number which I called and it didn’t go through. I called multiple other numbers off the website however none are going through. Is there another way to verify myself without spending a fortune on overseas calls to get this sorted?
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Hi @clholc,
If you don't have access to your Australian mobile number and can't recover your account with myID, then you'll likely have to create another myGov account and link it. If this is the case, we recommend enabling a back-up sign in option.
We have more info on our support for online services page.
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