My client is a foreign resident. She does not hold an Australian passport, permanent residency, or citizenship. She has only visited Australia once on a travel visa. As such, she does not have any of the Australian identification documents required for MyGovID.
She recently received a letter from the ATO requesting payment of a vacancy fee for a property she had already disposed of before the vacancy levy start date. The sale of the property was clearly shown on her 2024 pre-fill report, and she has properly declared the CGT event in her 2024 tax return.
The client contacted the ATO by phone. However, the ATO only registered the property on the Register of Foreign Ownership of Residential Land and still sent her an email instructing her to update the property details through the Online Services for Foreign Investors.
How can she register for the Online Services for Foreign Investors to tell the ATO something they already know?
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