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MelissaY(Newbie)Newbie
25 Oct 2025

I received a letter from 10 October from the tax office notifying me that I have entered the PAYG instalment system. I also received a text to say that I need to start paying PAYG instalments. The letter states that the payment is due on 28 October and I will receive an instalment notice. I have been checking in on myGov and there is no instalment notices or activity statements. Also when I try to go into Manage Tax it goes to a page that says "server error". When can I expect to receive the instalment notice and can I change to an annual payment?

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7 replies
279 views
7 replies

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analouro(Initiate)Initiate
25 Oct 2025

I am finding the same issue. Deadline is 2 days away and I have no idea how I can pay.

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Most helpful reply

analouro(Initiate)Initiate
25 Oct 2025

I am finding the same issue. Deadline is 2 days away and I have no idea how I can pay.

Liked by MelissaY
MelissaY(Newbie)Newbie
26 Oct 2025

I read someone's post from this time last year and the answers seemed to indicate that if we got the letter in October we would be enrolled in PAYG from next quarter Nov-Jan and the payment would be due by end of Feb 2026. I am hoping this is correct. My husband has the same issue and spent an hour on the phone to the tax office with no resolution.

Suechill(Newbie)Newbie
28 Oct 2025

I have the same issue. The information in the letter of 10 October under the heading: What you need to do, is not helpful. It says the first instalment is due 28 October and that an instalment notice will be sent before each payment is due. No instalment notice received yet. Therefore, I assume payment is not required until a notice is received and that no interest will be applied for late payment. This appears to be an administrative failure.

Liked by MelissaY

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PAYG Instalment system - when do I receive the instalment notice? | ATO Community