Loading
PG63(Newbie)Newbie
16 Nov 2025

I am a fulltime employee in the public transport industry.

I am initially employed to work a minimum of 38 hours a week.

My 2022 enterprise agreement (most recent) can see me rostered a minimum of 7 hours a day to a maximum of 10 hours a day.

in my work agreement, any work performed beyond 7.6 hours on any day (Mon-Sat) stands alone and is paid at 1.5 (overtime rate). Any work performed that attracts overtime penalty stands alone and does not qualify for the Super guarantee.

in order to create a working roster in my industry, the employer must ensure that I am rostered at least 38 hours of work each week or a payment of make up must be included.

this would generally be as simple as employing me for 7.6 hours each day.

But due to the nature of the industry, I could be rostered 7 hours one day and up to 10 hours the next, as long as the week adds up to near as possible to 38 hours.

The problem is that some weeks that 38 hours can be made up with (example) 2 x 7hours and 3 x 8hours. which equals 38 hours of guaranteed work in the week. the three 8 hour shifts do not attract Super Guarantee on the full 8 hours, but only on 7.6 hours due to the fact that the other 0.4 hours is in overtime.

So instead of me receiving 38hours x my hourly rate x 12% S/G, I could receive as little as 36.2 hours x S/G per week. An estimated loss of $345 per annum.

The company believes that they are paying the super correctly, because they only have to pay on the ordinary hours of work.

I tried to involve the TWU in the dispute but to no avail due to a misunderstanding of the situation.

This amount times by the 135 employees in my sector can mean a saving to the company of up to $46,575. per year.

is this fair, or should we be paid our 38 hours x 12% S/G?


88 views
4 replies
88 views
4 replies

All replies

PayrollDeanne(Taxicorn)Taxicorn
16 Nov 2025

Hiya @PG63 👋


I'm confused by your statement "I could be rostered 7 hours one day and up to 10 hours the next, as long as the week adds up to near as possible to 38 hours"? Is that 38 ordinary hours per week? But if 0.4hrs on the 3x8hr shifts is overtime, your employer hasn't paid you for 38 ordinary hours, only 36.8 hours for the week. 😳


They can't have their cake and eat it too. If you have an Enterprise Agreement, what exactly does it say about the type of 38 hours?


Deanne

PG63(Newbie)Newbie
16 Nov 2025

Hi, each day stands alone. So instead of adding up the week to 38 hours and paying overtime thereafter, overtime is paid daily after 7.6 hours daily. However if the day is below 7.6 hours, no make up is paid to bring that day up to 7.6 hours on the day. all five days of work are added together to create the week's roster as near as possible to 38 hours. However the company does not pay S/G on the overtime hours. In the enterprise agreement S/G is only paid on 'ordinary hours', not on hours that attract overtime. Another example of a week's roster could be one 10 hour shift and four 7 hour shifts = 38 hours of guaranteed work. however the S/G is only paid on 7.6 hours of the 10 hour shift and on 7 hours of the four remaining shifts. Therefore only 35.6 hours of that week are deemed ordinary time and that is what they pay the Super Guarantee on.. Not 38 hours. I feel this is grossly unfair and it’s only been in the past few years that the company has being paying S/G like this. In the past they would automatically pay the 38 hours S/G and a seperate section also pay the S/G for shift penalties etc. They still pay the shift penalty S/G correctly, just not the initial S/G.

After the rosters are posted, several employees swap shifts to work shorter shifts etc and this is what their S/G is based on, not their original week.

Example an employee can swap to do five x 7 hour shifts and will only be paid for 35 hours S/G. while another can swap for five X 10 hour shifts and receive 38 hours S/G (five x 7.6 hours) as previously mentioned they do not pay S/G on overtime hours. To me, both employees are entitled to an initial Super Guarantee payment of 38 hours as they are both full time. I hope this explains it, as I can’t think of how to explain it any other way.

I’m not certain to whom I can present this to for action or clarification as I am uncertain if my plight is correct or the company is! Thanks

Loading
Superannuation Guarantee | ATO Community