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17 Nov 2025

Hi ATO Community and Brains Trust,


I received my Division 293 Assessment Notice saying that I need to pay about $1700 on Sunday, 16 November.


I logged on to MyGov/MyTax the same day and lodged the election request for it to be paid directly from my superfund.


I checked today, that is Tuesday, 18 November, and the online system doesn’t appear to have register the lodgement of this request as of yet. The system also notes I still have outstanding $1700 to be paid. I do have the receipt IDs of lodging the 293 election.


I understand it may take some time for the ATO to process this request. What is the usual processing times for this? And when will I see it reflected on my ATO account as lodged and paid for?


I tried calling 13 10 20 but had no luck getting through after about an hour waiting on hold.


Many thanks!

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1 replies
152 views
1 replies

All replies

DamienATO(Community Support)Community Support
20 Nov 2025

Hi @BigPikachu911,

 

It's normal for your Division 293 election to take time to process and appear in your online account. Processing timeframes depend on our and your super fund's processing timeframes, plus the information needed to verify the transfer.

 

You will have needed to make the election within 60 days of assessment. If you're outside the 60 days, we may not approve your request.

 

If it's been more than 28 days and you can't see anything through your ATO online services, we'd recommend contacting our superannuation team for an update on your election processing.

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Division 293 Election to Pay Directly from Super | ATO Community