myid

 Author: RachelATO(Community Moderator)Community Moderator

9 Feb 2026

Hi @Peter2077,

myID doesn't have an 'account' that you delete separately. myID is a digital identity app that you use to access government services. If you want to remove myID from your device, you can simply delete the app from your phone.

If you've set up myID on multiple devices and want to stop using it on one device, just delete the app from that device. Each device has its own myID setup with its own identity strength. If you want to stop using myID completely to access ATO online services, you'll need to use a different sign-in method for myGov, such as a code sent by SMS or the myGov Code Generator app.

If you're having trouble with myID or need to set it up again on a new device, you can reinstall the app and set it up using the same email address you originally used. You'll need to verify your identity again to reach the same identity strength.

Reply0 likes

• Report as inappropriate