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Southskies(Enthusiast)Enthusiast
11 Feb 2026

Prior to 3 years ago I was producing my SMSF Financial and Operating Statements using spreadsheets. My Auditor at that time advised that it was very difficult to check the figures and sums, and suggested that I start using software from the next year forward, which is what I did.


Unbeknownst to me, when I set up the data base and entered the starting balances and assets of the fund, the data base became corrupt. It was not apparent until the next Audit was undertaken, by which time it was too late to redo the whole process all over again.


In undertaking this years reconciliation, I cleared the whole database from scratch and reentered all the starting balances, asset details etc. It was the only way to progress, and it was what the software vendor suggested.


So while the database is now really good (probably the best it has ever been), none of the Financial or Operating statements from last years Audit match those from this year. There is no error with the member balances and income declarations in the tax return that was submitted to the ATO. The figures have always been 100% accurate, for every year.


The problem now is that this years Auditor has said that they won't do the Audit as they can't reconcile the balances of the Operating Statements (this year's starting balances with those of the closing balances of last year). If I tried to fiddle the numbers, then the Member balances would not be correct, nor aligned with what I provided the ATO on the tax forms (and I know for certain that what I have reported to the ATO is correct).


Ive never heard of Auditor Disengagement letters before, but I do now. If I go to another Auditor and ask an Audit to be done, I expect that they too will decline the request.


What do I do? I've done my best to uphold my responsibilities as Trustee of the fund, but if the Computer System failed like it did, what can I do? I don't want to falsify my reports just to get the Audit done, however if falsifying my Auditor reports in order to keep my fund in a compliant state is what I need to do, then should I just suck it up and do it? In the meantime, provide different, correct numbers to the ATO?


Alternatively, do I just not lodge anything and just put my fund into Non-Compliant state? And then just pay the top tax rate on earnings?


If I go into Non-Complaint mode, I suspect that I can't lodge tax returns, as it needs an Auditor to be assigned. So what happens then? Can I get back into Compliance again next year when I do the Audit, and where the balances will again properly match?


182 views
3 replies
182 views
3 replies

All replies

KaraATO(Community Support)Community Support
11 Feb 2026

Hi @Southskies,


You need to work with your current auditor to fix the difference between the opening balances and last year’s closing balances. I wouldn't recommend changing or remaking reports to 'fit' the numbers - that can cause compliance issues.


Here’s some suggestions on what you can do:

  • Write a short note or trustee resolution explaining what happened with the database corruption, when it happened, and how you fixed it.
  • Collect evidence that shows your member balances and tax return figures are correct.
  • Give your auditor all records that show the actual transactions and balances, plus your explanation.
  • If your auditor won’t continue, you can change auditors - just be open with the new auditor and give them everything upfront.
  • If there are past‑year issues, speak with the objections team.

You still need to lodge your fund’s return. Not lodging will only create more problems.


If you find issues you can’t fix, you may be able to make a voluntary disclosure. I'd also recommend consulting with an SMSF specialist or registered tax agent who can help you present your situation properly to an auditor.

Southskies(Enthusiast)Enthusiast
12 Feb 2026

Thanks @KaraATO,

I have explained to the Auditor everything that has happened, what caused it and what the resolution was, in having to start from scratch.

I have provided all the original paper files, all the bank statements, all the Asset holdings. The electronic database can be checked with the paper statements. Everything can be correlated. The only thing I don't have is the electronic database that was used to generate the previous Audit as it was scrubbed when I had to redo everything. I'm not hiding anything. Everything was provided to the Auditor.

I've tried to jemmy the reports to align the last closing balances and next starting balances, and the Auditor has had a look to see what they could do as well, but the current Financial and Operating Statements just can't be manipulated to match the balances in last years reports.

If I change Auditor's it's going to be the same thing. One of the ATO checks is to make sure that the year end balances from last years reports match those figures listed as the starting balance of this current reports. No Auditor will be able to signoff this check. Which leaves me stuck. I can shop around as much as I can for another Auditor, but that check will never be able to be done, and Auditors will simply disengage me.

I can still lodge my return, that has already been prepared. I just can't get any Auditor signoff.

RachelATO(Community Moderator)Community Moderator
13 Feb 2026

Hi @Southskies,


Your situation is challenging. The audit requirement to match closing balances from last year with opening balances this year is standard practice. However, your circumstances with the database issue are understood.


You can still lodge your return without auditor signoff. While this means you won't meet the audit requirement, lodging keeps you compliant with your obligation to submit the return.


We'd recommend you call us directly to discuss your specific situation. Our staff can review your circumstances and advise on the best path forward given the database issue and your inability to reconcile the balances. This conversation will help determine what options are available for your particular case.

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