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pngo(Dynamo)Dynamo
4 Aug 2023

Dear Sir/Madam,

I posted my SMSF annual return of 2022 FY on 23/10/2022 to address

Australian Taxation Office

GPO Box 9845

Melbourne Vic 3001

but on Income Tax Account that I received from ATO on 03/08/2023 that does not show transaction ATO complete process for my 2022 SMSF annual return and refund income tax

1/ Please guide me what direct phone number team that I can ask for whether ATO receive

my SMSF annual return

2/ Please guide me what direct phone number of processing SMSF annual return team

3/ Please guide me what direct phone number team that I can ask for send Statement of Accounts of SMSF

4/After ATO receive annual return papers, how long ATO complete processing?

It takes 1-2 hours waiting for ATO phone line.

Many thanks



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CatherineATO(Community Support)Community Support
8 Aug 2023

Hey @pngo!


That is the right address to send the annual returns to, so thats great! What isn't great is not receiving any updates since October 2022!


The standard processing time for SMSF returns are around 10 weeks for the paper form.


It would be best to get in touch with the SMSF crew , they can send you the statement of account and also provide you on an update on the return.

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Most helpful reply

CatherineATO(Community Support)Community Support
8 Aug 2023

Hey @pngo!


That is the right address to send the annual returns to, so thats great! What isn't great is not receiving any updates since October 2022!


The standard processing time for SMSF returns are around 10 weeks for the paper form.


It would be best to get in touch with the SMSF crew , they can send you the statement of account and also provide you on an update on the return.

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