I lodged my return online in mid July. It has now ticked over the 5 week mark and the progress of my return has been sitting at "balancing account" for most of those 5 weeks. Even with manual processing, it has still gone over the 30 days. I have had 2 texts from the ATO, first advising they need more time (2 weeks after lodgement) and the second (at the 4 week mark) advising that they are continuing to process my return. In the 20 odd years that I have been working, I have always either lodged online or through an accountant and it has never taken this long. How do I get an actual answer as to what the hold up is?
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1,795 views1 replies
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1,795 views
1 replies