I am trying to change my name in the MyId app, and its not accepting the information I am putting in. My NSW marriage certificate registration is six numbers (from 2024) and most online help articles say they only accept ones with seven numbers? It wont let my include any of my other ID documents until its fixed, would appreciate any help!
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Hi @emferguson,
It will accept up to 7 digits so this wouldn't be the reason it won't verify. If you're unable to verify your marriage certificate to update your name, you will need to contact the myID help desk for assistance.
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