I could not complete the linking process. After submitting the Consent. It shows an error saying:
Call us to complete the linking process
You are unable to proceed. More information is needed before you can link your ATO record.
Call the ATO on 13 28 61 for support to link.
Error code: ICI.001
Hi there @rfernando,
The message you're seeing means we couldn't complete the linking process online; you need to provide some additional info before access can be granted to your record.
In this situation, you'll need to contact us to complete the linking process.
Before calling, it's a good idea to have details available that may help confirm your identity, such as:
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