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Jacinda(Newbie)Newbie
1 July 2026

Every time I enter my medicare card into the app it comes up with "system error, an unexpected error has occured, error code: POI31196(400). The app was fine with my drivers liscense but wont accept the medicare. How do i fix this?

28 views
1 replies
28 views
1 replies

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How do I fix myID error POI31196(400) when verifying my Medicare card? | ATO Community