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jbamberg(Newbie)Newbie
23 Aug 2023

Is it just me, or is LiveChat not working? I've refreshed, logged in many times today, using Chrome, and the button does not respond when I click on it. I tried calling the ATO, but I can't get through.

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7 replies
380 views
7 replies

Most helpful response

Most helpful reply

jbamberg(Newbie)Newbie
25 Aug 2023

@jbamberg

Just tried again, and now it works! If you did something at your end, thanks very much ... I appreciate it.

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AriATO(Community Support)Community Support
25 Aug 2023

Hi @jbamberg


We aren't aware of any issues. Have you managed to speak with someone in live chat? The link gives more info about times our chat officers are available.

jbamberg(Newbie)Newbie
25 Aug 2023

I click on the button and nothing pops up. I've refreshed, cleared cache, logged out and back in, and I'm using Chrome.

jbamberg(Newbie)Newbie
25 Aug 2023

Also, if I click on the Help button above it, it works fine ... I have the pop-up for the help information. Just the Live Chat button does not work.

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Live chat is not working and I can't get through by phone | ATO Community