Hi, one of my employee super balance shows not reported in mygov. She can see the contributions made but does not show the reported amount. I have already done EOFY finalization. Is there anything I need to do from my end as an employer? Or does she need to contact her super fund organisation?
Hello @Roshana,
As the employer if they are the only ones not showing there Super then you just need to make sure the details are correct that the employee has provided to you. If they are correct then the employee will need to contact there super fund as the information the fund has may not be enough to align correctly with there ATO record. You can guide them to keeping track of your super page for them to see why it may not be showing.
Hello @Roshana,
As the employer if they are the only ones not showing there Super then you just need to make sure the details are correct that the employee has provided to you. If they are correct then the employee will need to contact there super fund as the information the fund has may not be enough to align correctly with there ATO record. You can guide them to keeping track of your super page for them to see why it may not be showing.
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