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Most helpful response

Most helpful reply

AlliATO(Community Support)Community Support
26 Oct 2023

Hi @Aussiecat (cool name 😎)


I understand our wait times can be high during peak times and how frustrating it is, and even more difficult when your overseas, the cost is always an added issue.


Our operating hours are 8am to 6pm. First thing in the morning is generally our quieter times and towards the end of the day.


Otherwise, we may be able to help you here with your super questions.  

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Aussiecat(Newbie)Newbie
26 Oct 2023

Embassy to discuss my super, however the wait times are costing me $$$$’s, is there a better time to call?

Most helpful reply

AlliATO(Community Support)Community Support
26 Oct 2023

Hi @Aussiecat (cool name 😎)


I understand our wait times can be high during peak times and how frustrating it is, and even more difficult when your overseas, the cost is always an added issue.


Our operating hours are 8am to 6pm. First thing in the morning is generally our quieter times and towards the end of the day.


Otherwise, we may be able to help you here with your super questions.  

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Calling from overseas | ATO Community