Loading
This thread is archived and the information may not be up-to-date. You can't reply to this thread.
mphuongpham98(I'm new)I'm new
9 Nov 2023

I have updated my new name successfully on ATO online by submitting the Change of Name certificate. However, the new name has not been updated through MyGov account yet. Could you please help because MyGov advised to update through ATO service.

297 views
1 replies
297 views
1 replies

Most helpful response

Most helpful reply

DanielleATO(Community Support)Community Support
10 Nov 2023

Hi @mphuongpham98,


That's great that you were able to update your name. Sometimes that can take a day or two to reflect in the online services 😊


When it comes to the myGov account information. This is drawn from the first service you linked. If you have other services linked and have not updated your name with them all, this could be the reason.


We have a similar post that you may find helpful.

All replies

Most helpful reply

DanielleATO(Community Support)Community Support
10 Nov 2023

Hi @mphuongpham98,


That's great that you were able to update your name. Sometimes that can take a day or two to reflect in the online services 😊


When it comes to the myGov account information. This is drawn from the first service you linked. If you have other services linked and have not updated your name with them all, this could be the reason.


We have a similar post that you may find helpful.

Loading
Update name on ATO and MyGov | ATO Community