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21 May 2024

This is almost exactly the same to the post made by @Emmab1987 back in March of 2023 linked here: https://community.ato.gov.au/s/question/a0J9s000000RApZEAW/p00222834, except that when I tried the solution that was posted, saying I should order the change of registration details paper form, fill it out and mail it (with meeting minutes and our constitution attached), which I have done, I got a callback from the ATO saying that they are not able to update our details as I am not an authorised person listed on the ATO for our association. Therefore, it makes this a circular argument. Maybe there is something I am not understanding or I am filling out the form wrongly - please enlighten me as I need some guidance on how to go about this!



Here's the full story just for completeness:

I recently became President of our Incorporated Association. I realised that our ABN has not been updated since 2002, as it stills says that we are an Unincorporated Association eventhough I saw from our old records that we have an Incorporation Certificate in 2006.


It seems that the previous authorised person has not updated our ABN since 2002. Referring to our old paper records, I managed to get in contact with the office bearers during this time, 1999 to 2002 and they told me that they do not recall ever being an authorised person in the ATO for our association. With this, I am unable to determine who the authorised person is who is currently listed on the ABN - I have called the ATO hotline and they are not at liberty to tell me which is understandable. I also cannot gain access and link my business on the ATO through RAM since I am not listed as an authorised person for the business. How am I meant to update our ABN?? I even called the ATO hotline asking if they could link the business for me and they told me to look up old records - which I have now done and it's been so long that I have no chance of ever finding out who this authorised person is.


Note that I am listed as President and also as Public Officer on the CBS.


Does anyone have any insight or suggestions to help with this?



Thank you and I look forward to hearing your solutions!

1,388 views
3 replies
1,388 views
3 replies

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Most helpful reply

MelATO(Community Support)Community Support
23 May 2024

Hi @adilaabdulhalim,


Is the incorporated association listed on the ACNC?


If so and you're listed as a responsible person, then you're authorised to speak to us.


Otherwise, you'll need to fill out the change of details form NAT2943 and include a copy of the most recent AGM minutes showing the appointment of the office bearers. The change of details form needs to be signed by either the new president or treasurer.

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Most helpful reply

MelATO(Community Support)Community Support
23 May 2024

Hi @adilaabdulhalim,


Is the incorporated association listed on the ACNC?


If so and you're listed as a responsible person, then you're authorised to speak to us.


Otherwise, you'll need to fill out the change of details form NAT2943 and include a copy of the most recent AGM minutes showing the appointment of the office bearers. The change of details form needs to be signed by either the new president or treasurer.

ZoeVandy(I'm new)I'm new
15 Apr 2025

Hi MelATO,

I have just done this exact process, and someone from the ATO rang and said we needed to include signed minutes (which we did), a signed NAT2943 form (which we did), and a separate authorisation statement signed. I do not know what the signed authorisation statement is. Who would we get even to sign it?

So we have to resend all of the paperwork via snail mail, and I have been trying to get this sorted for months as we need to complete last year's nonforprofit tax return.

Please help.

Thanks

RachelATO(Community Moderator)Community Moderator
16 Apr 2025

Hi @ZoeVandy,


The meeting minutes should reflect your nomination as an authorised contact. If the minutes provided don't clearly identify you (and your role), you would also need to provide a signed notification from the board or committee stating your approved role.


We've linked you to the page you need which explains how to notify us of changes.

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How can I update my ABN details when previous authorised person is unknown? | ATO Community