Hello,
We have been charged the MLS at any amount of $784.82 (myself only as my spouse had private health insurance). However, as both a family and individual we did not meet the income threshold to be liable. I am around $15,000 under as an individual, and as a family we are around $5,000 under the threshold. I have tried calling the ATO and cannot get through to discuss with someone. We did not make any reportable superannuation contributions (only employer contributions) and our incomes are clearly below the threshold.
Can someone advise (a) why this is happening; (b) how to ensure we arent charged $784 for something we're not legally liable to pay; and (c) if I can't change it, and cant get through to the ATO, and my assessment comes back the same as my estimate, how can I appeal it?
Thank you
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