Hi I am having trouble updating my title and surname in ATO.
I entered the correct details from my marriage certificate but it kept still saying "The details you provided did not match with those held by the issuing agency. Check the details and try again."
Is there any other way to update my title and surname?
Hi @Chinii25,
For the error. The details provided don’t match those held by issuing agency, you'll need to contact births deaths and marriages office in your state.
You can also update your name a couple of ways.
Hi @Chinii25,
For the error. The details provided don’t match those held by issuing agency, you'll need to contact births deaths and marriages office in your state.
You can also update your name a couple of ways.
5 Nov 2025 · 6 min read time
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